Ideacage is on the forefront of Social Media Command Center technology and has developed a plug and play command center solution that scales to meet the needs of any organization.
The solution is centered around Planar’s Media Wall displays driven by our HP based IC13 media display server and controlled by our innovative Command & Control application. Once you have identified a location, we will share our menu of command center options, and the experienced team at Ideacage will bring your social command center to life in less than a few weeks if not days.
The team at Ideacage designs, configures, deploys and trains your users to manage the system with proficiency. The system is designed to integrate seamlessly into any Enterprise IT environment and display data from any type of data source or cloud based system.
Command & Control App
The Ideacage Command & Control cloud application is the key ingredient to activating your command center across teams and departments resulting in an immediate ROI for social engagement. By removing the users need to be able to navigate technically cumbersome social media management dashboards our solution allows users of any skill level to jump into the system and gain social insights.
This choreographed display of visualizations is accomplished by mapping the exact dashboards and web assets your team needs access to in an easy to use application that can be accessed from a tablet, smartphone or across the web at any time.
As a user logs into the application they have the ability to be directed to the rooms, displays, dashboards, and URL’s they have been given access to for use in the command center. This can be determined by a Brand or a Department, this allows an organization to build out their command center URL access in alignment with their org structure all the way down to individual user access levels.
iC13 Media Server
Creating an interactive user interface on a command center display wall is no easy task but Ideacage has developed a proprietary server that turns your social media command center into and intuitive and exciting visualization solution that is not only easy to use but incredibly engaging for users and visitors.
Scalable from two displays to hundreds of displays, the ability to create a media wall interface that acts like a large single display computer desktop makes using the system as easy as using your current laptop. The IC13 server also allows the displays to be used individually or expand to use the whole media wall as one giant display making for exciting presentations and team sharing functionality.
Ideacage has evaluated and consulted with dozens of technology providers in the social media industry to build the best social command center solutions on the market. We are able to provide social command center solutions for any social media software management system we have also selected two primary strategic partners in HootSuite and Brandwatch that represent the most reliable, scalable, and proven solutions meaning our clients get industry best practices right out of the box.
HootSuite is an enterprise social media management system for businesses and organizations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audiences, and distribute targeted messages using HootSuite’s unique social media dashboard.
Streamline team workflow with scheduling and assignment tools and reach audiences with geo-targeting functionality. Invite multiple collaborators to manage social networks securely, plus provide custom reports using the comprehensive social analytics tools for measurement.
As a HootSuite Enterprise Solution Partner we are able to resell licensing, configure systems, train end user resources, and develop an ongoing strategy for taking social management services in house. As their official Social Command Center partner we are able to design, build, configure, train, and support a clients in house command center. Clients and potential prospects can also tour our command center showroom located in Dallas Texas to see the systems in action.
Brandwatch is one of the world’s leading platforms for social media monitoring, allowing you to analyze and utilize conversations from across the social web. It is the perfect platform to make sense of the chatter about your brand online.
They crawl the internet, archiving social media data from over 70 million sources in 27 languages. Users are then offered the chance to search this data in Brandwatch’s web-based interface, both proactively and retroactively for mentions of their brand or keyword, using a sophisticated and powerful query creation process.
The app includes an advanced suite of features that allows the data to be chopped and sliced to provide useful insights, through graphing, categorization, geolocation, metadata and countless other components.
Understanding and monitoring your brand is just the start: Brandwatch also lets users engage with the communities they have isolated, responding to, assigning workflow and managing social media mentions with ease.
As a Brandwatch Enterprise Solution Partner we are able to refer our clients for licensing, configure their systems, train their resources, and develop an ongoing strategy for optimizing social management best practices. As their preferred Vizia Social Command Center partner we are able to design, build, configure, train, and support a clients in house Brandwatch Vizia command center. Brandwatch clients and potential prospects can also tour our command center showroom located in Dallas Texas to see how the systems perform in a real world command center deployment.